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  1. Hypercare (EN)
  2. Hypercare for Administrators
  3. User management

User management

  • What are Profile Notes?
  • Common request forms for Org Admins on Hypercare
  • How can an admin user order a User's contact methods by preference level?
  • How to Remove a Member from an Organization - Admin Portal
  • How to edit profile information for a user?
  • How to promote other users to be Administrators
  • What is Directory Synchronization and what does it do?
  • How to set up Directory Synchronization?
  • What is a managed/ unmanaged account/ user?
  • What information can be synced with Directory Synchronization?
  • As an admin, how can I enable directory management for a user?
  • As an admin, how can I disable directory management for a user?
  • How often does directory synchronization occur?
  • Customizing the "Other Information" Section in Profiles
  • Why can’t I edit some fields in a user’s profile?
  • How to edit the "Other information" for a user?
  • What happens when you remove a user from an organization
  • What happens when a user leaves an organization
  • User License Management
  • How do I invite users to the organization?
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