Scheduling
- Quick Tutorial on Scheduling
- How do I add a User to my department or site?
- Split Shifts in Bulk using Input Schedule
- Download Schedule and Equity Reports
- Creating On-Call Roles
- How to create a note on a role?
User management
- What are Profile Notes?
- Common request forms for Org Admins on Hypercare
- How can an admin user order a User's contact methods by preference level?
- How to Remove a Member from an Organization - Admin Portal
- How to edit profile information for a user?
- How to promote other users to be Administrators
Integrations
Virtual pagers
- What are Hypercare Virtual Pagers in the Admin Portal?
- How does the Hypercare Virtual Paging system work?
- How can I purchase a virtual pager in the Admin Portal?
- How do I configure my virtual pager in the Admin Portal?
- What's the difference between "Call back message" and "Voicemail" message when configuring my Hypercare virtual pager?
- Can I temporarily disable an active virtual pager number? Do I get charged for phone numbers that are temporarily disabled?