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  2. Hypercare for Administrators

Hypercare for Administrators

Empower administrators with insights on managing users, permissions, and optimizing workflows within the Hypercare platform.

Scheduling

  • Quick Tutorial on Scheduling
  • How do I add a User to my department or site?
  • Split Shifts in Bulk using Input Schedule
  • Download Schedule and Equity Reports
  • Creating On-Call Roles
  • How to create a note on a role?
See all 12 articles

User management

  • What are Profile Notes?
  • Common request forms for Org Admins on Hypercare
  • How can an admin user order a User's contact methods by preference level?
  • How to Remove a Member from an Organization - Admin Portal
  • How to edit profile information for a user?
  • How to promote other users to be Administrators
See all 20 articles

Integrations

  • Can other apps integrate with Hypercare?
  • Does Hypercare support Single Sign-On (SSO)?
  • Does Hypercare pull from electronic scheduling?

Virtual pagers

  • What are Hypercare Virtual Pagers in the Admin Portal?
  • How does the Hypercare Virtual Paging system work?
  • How can I purchase a virtual pager in the Admin Portal?
  • How do I configure my virtual pager in the Admin Portal?
  • What's the difference between "Call back message" and "Voicemail" message when configuring my Hypercare virtual pager?
  • Can I temporarily disable an active virtual pager number? Do I get charged for phone numbers that are temporarily disabled?

Analytics

  • What is the Analytics Dashboard?
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