Account Access
New to Hypercare? Or logging in again after a while? Please visit the Getting Started category. This section is for quick help with logging in or accessing your account.
- Log In to Hypercare With SSO
- Log In to Hypercare Without SSO
- Signing up a New Hypercare Account
- How to Login to Hypercare for Multiple Accounts
- How to Log Out or Remove All Saved Accounts from a Device/Browser
- Shared Devices: How Many Accounts Will Stay Logged In?
Chats
- Request to Mark Messages as Read
- How do I search my contacts?
- How do I directly reply to a message?
- How do I search through my messages?
- Why am I receiving text messages from Hypercare?
- How do I check unread messages from other organizations?
On-call
- How do I fix my on-call schedule if the calendar dates are incorrect? (Android Only)
- How to use the SHIFT CHECK-IN feature
- What are Role Notes?
- What Does the "+1, -1" Next to my Coverage Time Mean?
- How do I "Favourite" on-call roles?
- How Does the "On-Call" Feature Work?