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  1. Hypercare (EN)
  2. Using Hypercare

Using Hypercare

Learn how to effectively utilize Hypercare's tools and functionalities for seamless communication and collaboration in healthcare settings.

Chats

  • How do I search my contacts?
  • What are general messages, STAT messages and urgent messages?
  • What is an escalation and how do I use it?
  • How do I directly reply to a message?
  • How do I search through my messages?
  • Why am I receiving text messages from Hypercare?
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On-call

  • What are Role Notes?
  • What Does the "+1, -1" Next to my Coverage Time Mean?
  • How do I "Favourite" on-call roles?
  • How Does the "On-Call" Feature Work?
  • How to know if an on-call role has important information that I should be aware of?

Schedule

  • Schedules in other calendar applications (Google, Outlook, Apple)
  • How do I view my personalized schedule on Hypercare?
  • Can I swap shifts with my colleagues?

Availability & Status

  • How do I change my Status in Hypercare?

Team Activations

  • Team Activations in Hypercare
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