Team Activations

• Team Activations in Hypercare

Chats

• How do I search my contacts?
• What are general messages, STAT messages and urgent messages?
• What is an escalation and how do I use it?
• How do I directly reply to a message?
• How do I search through my messages?
• Why am I receiving text messages from Hypercare?

See all 16 articles

On-call

• What are Role Notes?
• What Does the "+1, -1" Next to my Coverage Time Mean?
• How do I "Favourite" on-call roles?
• How Does the "On-Call" Feature Work?
• How to know if an on-call role has important information that I should be aware of?

Schedule

• Schedules in other calendar applications (Google, Outlook, Apple)
• How do I view my personalized schedule on Hypercare?
• Can I swap shifts with my colleagues?

Availability & Status

• How do I change my Status in Hypercare?