Changing your availability:
Users have the option to change their availability status to three possible options:- Available - all notifications will be received
- Busy - only urgent/STAT notifications will be received
- Unavailable - no notifications will be received
Example use cases:
- Busy - attending a meeting, in surgery
- Unavailable - away on vacation, at a conference
To update your status on iOS, follow the steps below:
- Go to Settings
- Click on Status
- Customize a message (optional) to go along with your status
- Select your availability
- When selecting Busy or Unavailable, you must set an end time for when you will become available -- by default this is 30 minutes, however it can be customized based on your availability
- For all three availability statuses, an alternate contact can be set for those trying to reach you
- Choose whether your status message and/or alternate contact is removed once your Busy or Unavailable status expires
Please note: While a user is listed as Unavailable, they will not be able to use the Hypercare app, and therefore must update their status to either available or busy to allow access.
Changing to Busy:
Changing to Unavailable:
Changing your availability:
Users have the option to change their availability status to three possible options:
- Available - all notifications will be received
- Busy - only urgent/STAT notifications will be received
- Unavailable - no notifications will be received
Example use cases:
- Busy - attending a meeting, in surgery
- Unavailable - away on vacation, at a conference
To update your status on an Android device, follow the steps below:
- Go to Settings
- Click on Status
- Customize a message (optional) to go along with your status
- Select your availability
- When selecting Busy or Unavailable, you must set an end time for when you will become available -- by default this is 30 minutes, however it can be customized based on your availability
- For all three availability statuses, an alternate contact can be set for those trying to reach you
- Choose whether your status message and/or alternate contact is removed once your Busy or Unavailable status expires
Please note: While a user is listed as Unavailable, they will not be able to use the Hypercare app, and therefore must update their status to either available or busy to allow access.
Changing to Busy:
Changing to Unavailable: