How do I edit my profile information?

Steps to edit your profile

Users are now able to edit their profile information which includes the first name, last name, role, phone number, email address, and profile picture. 

Note: If your organization manages Hypercare accounts through a third-party directory such as Azure Active Directory, the synced fields from the directory are not editable or removable. For details, please read: Why can't I edit or delete some fields in my profile?

Profile Picture

To edit your profile picture, please follow the subsequent steps:

1. Tap on the  icon to access your “Settings” on the Hypercare app.
2. Tap on your profile, and then your name at the top.
3. Tap on “Edit profile” on the bottom right.
4. Underneath your profile picture, tap on "Edit Profile Picture" and an image menu will appear.
5. Select Take Photo or Choose from Gallery to customize your profile picture as desired. 
6. Tap on "Save"in the top right once complete.     

My "Role"

You will be asked to input your "role" during the initial sign-up process on the Hypercare app. Your role specifies your profession as well as the department in which you work. Some examples can include:

• Physician / Urology
• Registered Nurse / Cardiology
• Registered Dietitian / Trauma
• Physician / Family Medicine

To edit your role, please follow the subsequent steps:

1. Tap on the  icon to access your “Settings” on the Hypercare app.
2. Tap on your profile, and then your name at the top.
3. Tap on “Edit profile” on the bottom right.
4. Tap on your current role to begin editing.
5. Tap on "Save"in the top right once complete.

Phone Number

Note: Phone number is essential for Team Activation Escalations

To edit your phone number, please follow the subsequent steps:

1. Tap on the  icon to access your “Settings” on the Hypercare app.
2. Tap on your profile, and then your name at the top.
3. Tap on “Edit profile” on the bottom right.
4. To change the visibility of your phone number, tap on your current phone number and select public or private.
5. To delete a phone number from your Hypercare account, tap on the  icon and tap .
6. To add a phone number to your Hypercare account, tap on "Add phone". You will receive a Hypercare code via SMS to verify your phone number. Please enter the verification code as prompted and customize the visibility settings -public or private.
7. Tap "Save" once you are satisfied with the changes.

Email

Users are encouraged to share their email address to receive emails from their colleagues on Hypercare as well as Hypercare's monthly newsletters. To edit your email, please follow the subsequent steps:

1. Tap on the  icon to access your “Settings” on the Hypercare app.
2. Tap on your profile, and then your name at the top.
3. Tap on “Edit profile” on the bottom right.
4. To delete an email from your Hypercare account, tap on the icon and tap .
5. To add an email to your Hypercare account, tap on "Add email". You will receive a Hypercare code via email to verify your email address. Please enter the verification code as prompted and customize the visibility settings -public or private.
6. Tap "Save" once you are satisfied with the changes.

To set a contact method preference:

1. In your profile, next to the contact method, tap and hold the handle of the contact method.
2. Drag the contact method and arrange it in the desired order

3. Tap the "Done" button at the top right of the screen to save my changes.
   

Profile Notes

Profile Notes allows users or admins to create Public Notes or Private Notes within the user profile. Profile Notes can store up to 25 notes. These notes will be visible or not be visible depending on the preference the user or the admin sets.

There are two types of Profile Notes:

1. Public Notes - visible to everyone.
2. Private Notes - visible only to the user and admins.

To edit your profile note, follow the subsequent steps:

1. Tap on the icon to access your "Settings" on the Hypercare app.
2. Tap on your profile.
3. Select Notes on the top
4. Click "+Add note" or tap on your existing note to edit note visibility and note details.
5. Make the changes you desire
6. Tap  once you are satisfied with the changes.

Steps to edit your profile

Users are now able to edit their profile information which includes the first name, last name, role, phone number, email address, and profile picture. 

Note: If your organization manages Hypercare accounts through a third-party directory such as Azure Active Directory, the synced fields from the directory are not editable or removable. For details, please read: Why can't I edit or delete some fields in my profile?

Profile Picture

Click on your profile name in the top right hand corner of the screen to open the drop down menu. 

To change your profile picture, click "Set Profile Picture" where you will be prompted to upload a photo from your computer.

My "Role"

You will be asked to input your role during the initial sign-up process on the Hypercare app. Your role specifies your profession as well as the department in which you work. Some examples can include:

• Physician / Urology
• Registered Nurse / Cardiology
• Registered Dietitian / Trauma
• Physician / Family Medicine

Currently, only the administrator(s) have access to edit role for users. Please contact your organization's administrator(s) or contact Hypercare Support directly if you require any assistance in changing your role.

Phone Number / Email / Pager

Note: Phone number is essential for Team Activation Escalations

To edit your contact method, please follow the subsequent steps:

1. Clicking your name on the top-right corner of the screen to navigate to my profile page. 

2. Click "Update Profile"

3. Click "+ Add another method" to add a new contact method, or edit the contact method
4. Click "Update Profile" to confirm the change

To set a contact method preference:

1. In your profile, click "Update Profile"
2. Next to the contact method, tap and hold the handle of the contact method.
3. Drag the contact method and arrange it in the desired order. The order number should change accordingly
4. Click "Update Profile" to confirm the change
   

Profile Notes

Profile Notes allows users or admins to create Public Notes or Private Notes within the user profile. Profile Notes can store up to 25 notes. These notes will be visible or not be visible depending on the preference the user or the admin sets.

There are two types of Profile Notes:

1. Public Notes - visible to everyone.
2. Private Notes - visible only to the user and admins.

To edit your profile note, follow the subsequent steps:

1. Tap on the your profile avatar on the top right corner of the screen then click on "View Profile"
2. Navigate to the notes section of the profile and edit the note in that field. You can choose to Add, Edit or Delete the Note.
   
3. Tap "update profile" to confirm the change