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  1. Hypercare (EN)
  2. Security & Compliance
  3. Security & Compliance

Security & Compliance

  • How do I ensure that my communications are kept private and confidential? 
  • Who can access message data and content?
  • How do I view the audit trail of messages?
  • What laws governs Hypercare and its functions for Ontario?
  • What are the responsibilities of users regarding privacy and security?
  • Are my communications part of the patient's chart? 
  • Who can access the messages I’ve sent? 
  • Can I view other users’ phone numbers on the app? 
  • If the app fails and something bad happens to my patient, who is liable for damages? 
  • How do I report improper use of the app?  
  • What should I do if I lose my device or suspect that my account has been hacked?
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