- How do I ensure that my communications are kept private and confidential?
- Who can access message data and content?
- How do I view the audit trail of messages?
- What laws governs Hypercare and its functions for Ontario?
- What are the responsibilities of users regarding privacy and security?
- Are my communications part of the patient's chart?
- Who can access the messages I’ve sent?
- Can I view other users’ phone numbers on the app?
- If the app fails and something bad happens to my patient, who is liable for damages?
- How do I report improper use of the app?
- What should I do if I lose my device or suspect that my account has been hacked?
