If you own an iPhone and Apple Watch, Hypercare notifications automatically go to the Apple Watch by default. For some Users, this is great as you'll always stay connected to incoming messages. However, for others, this may not be sufficient for incoming Urgent or STAT message notifications, as the Apple Watch notification tone may be too quiet.
Apple does not allow developers to customize the sound or volume of the Apple Watch, which limits Hypercare's ability to adjust the volume of the Urgent and STAT notification tones that go to an Apple Watch. Therefore, it is recommended to turn off Hypercare notifications on your Apple Watch if you would like to ensure the notifications of Urgent and STAT messages go straight to your phone (and ensure they are audible to your preference).
How to Turn Off Hypercare Notifications to the Apple Watch
Steps to Turn Off Notifications to the Apple Watch:
- Locate the Watch app on your iPhone.
- Tap on Notifications.
- Locate the Hypercare app and toggle Off.