You can now use your favourite personal calendar app to subscribe to your on-call schedule on Hypercare. See your on-call shifts alongside all your other work and personal calendar events, as well as customize your alerts and reminders through your calendar app of choice.
How get a subscription link for your own schedule
How add the link to your preferred calendar application (Google, Outlook, Apple)
How get a subscription link for your own schedule
There are two ways to access your calendar feed URL in Hypercare, via the “My Schedule” view and “My Profile” view:
Via the “My Schedule” view
- Click on Schedules and then click on the MySchedule tab.
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Through the “My Schedule” view, there will be a button labeled “Subscribe” at the top right corner of your window.
- After clicking on the “Subscribe” button, a pop-up with your personalized calendar URL will appear. Use this link to subscribe to your calendar in your favourite calendar app.
Via “My Profile”
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Click on your name at the top right corner of the window, which will show the dropdown menu. Click on “View profile”
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From your profile page, near the top left you will now see a new button called “Subscribe to personal schedule.”
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After clicking on the “Subscribe” button, a pop-up with your personalized calendar URL will appear. Use this link to subscribe to your calendar in your favourite calendar app.
How add the link to your preferred calendar application (Google, Outlook, Apple)
Once you have the URL, you can put it into your calendar app of choice (here are the instructions for Google Calendar, Apple Calendar, and Microsoft Outlook. If you are using something else, please refer to your app’s instructions on subscribing to calendars via URL).
Note: while changes to schedules on Hypercare reflect in real-time within the Hypercare platform, it may take some time to appear in your calendar app. Please check your calendar app’s settings to confirm the refresh frequency to ensure there is no confusion.
Traditionally frequency of updates for each calendar client are below (based on our research):
- Apple: configurable by the user: every week, every day, every hour (suggested), every 15 minutes, every 5 minutes
- Google: up to 12 hours for changes to show in your Google Calendar.
- Outlook: should be every 3 hours, but could take more than 24 hours