Yvonne To
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Activity overview
Latest activity by Yvonne To-
Yvonne To created an article,
How do I reply to a message?
iOS Android Web Users can now reply to individual messages in a chat to make it easier to follow conversation threads. This may be particularly helpful in group chats where numerous users may b...
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Yvonne To created an article,
What is the Analytics Dashboard?
Web Android iOS Click here to download instructions Admins can now access the Analytics Dashboard for their organization or department on Hypercare's Admin Portal at https://admin.hypercare.com...
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Yvonne To created an article,
How does the "Schedule" feature work?
iOS Android Web What is Hypercare's "Schedule" Feature? Hypercare's Schedule feature allows users to view monthly on-call schedules for each department within their organization. This allows us...
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Yvonne To created an article,
Why am I receiving text messages from Hypercare?
To ensure that our users do not miss important messages on Hypercare, our team has developed a back-end algorithm which detects if a Hypercare message wasn't delivered. An SMS message will then be ...
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Yvonne To created an article,
How do I check if I have messages from other organizations?
iOS Android Web This article only pertains to you if you are part of multiple organizations on Hypercare. Hypercare now includes a notification count next to the specified organization. For us...
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Yvonne To created an article,
How can I Contact Someone on Hypercare?
iOS Android Web Click here to download the instructions To communicate: Hypercare has integrated various features to enable users to communicate with their preferred method (instant messagin...
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Yvonne To created an article,
How do I delete a chat?
iOS Android Web At this time, you are only allowed to archive chats that you're apart of. The Archive feature allows users to store selected messages in a separate folder. Chats that have been...
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Yvonne To created an article,
What happens to my messages?
How long are my messages stored? Messages that are sent through Hypercare are stored a secured data base for a varying period of time and are dependent on the requirements of each organization. Whe...
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Yvonne To created an article,
How do I set-up group chats with my team?
iOS Android Web Click here to download instructions To set up a group chat: As patient care requires immense collaboration efforts between various interdisciplinary staff members, the Hypercare...
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Yvonne To created an article,
What kinds of messages can I send on Hypercare?
iOS Android Web Click here to download instructions To send files: The Hypercare app allows users to easily connect with members of their organization and directly send a range of files over t...