Admin

Analytics Dashboard

• What is the Analytics Dashboard?

Account Management

• What happens when you remove a user from an organization
• How does the Hypercare Virtual Paging system work?
• What happens when a user leaves an organization
• User License Management
• How do I invite users to the organization?

Integrations

• Does Hypercare support Single Sign-On (SSO)?
• Does Hypercare pull from electronic scheduling?

Security and Privacy

• How do I view the audit trail of messages?
• What laws governs Hypercare and its functions?

On-Call Scheduling

• Quick Tutorial on Scheduling
• What Does the "+1" Next to my Coverage Time Mean?
• Setting up Hypercare Forward
• Conflict Checking and Warning
• Viewing and Editing On-Call Schedules
• Creating On-Call Roles

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