Admin

Analytics Dashboard

• What is the Analytics Dashboard?

Account Management

• What happens when you remove a user from an organization
• How does the Hypercare Virtual Paging system work?
• What happens when a user leaves an organization
• User License Management
• How do I invite users to the organization?

Integrations

• Does Hypercare support Single Sign-On (SSO)?
• Does Hypercare pull from electronic scheduling?

Security and Privacy

• How do I view the audit trail of messages?
• What laws governs Hypercare and its functions?

On-Call Scheduling

• Quick tutorial on scheduling
• Setting up Hypercare Forward
• Conflict Checking and Warning
• Viewing and editing on-call schedules
• Creating on-call roles
• Assigning shifts to users for an on-call role

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