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Admin

Analytics Dashboard

  • What is the Analytics Dashboard?

Account Management

  • What happens when you remove a user from an organization
  • How does the Hypercare Virtual Paging system work?
  • What happens when a user leaves an organization
  • User License Management
  • How do I invite users to the organization?

Integrations

  • Does Hypercare support Single Sign-On (SSO)?
  • Does Hypercare pull from electronic scheduling?

Security and Privacy

  • How do I view the audit trail of messages?
  • What laws governs Hypercare and its functions?

On-Call Scheduling

  • Quick tutorial on scheduling
  • Setting up Hypercare Forward
  • Conflict Checking and Warning
  • Viewing and editing on-call schedules
  • Creating on-call roles
  • Assigning shifts to users for an on-call role
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