Admin

Analytics Dashboard

• What is the Analytics Dashboard?

Account Management

• User License Management
• How do I invite users to the organization?

Integrations

• Does Hypercare support Single Sign-On (SSO)?
• Does Hypercare pull from electronic scheduling?

Security and Privacy

• How do I view the audit trail of messages?
• What laws governs Hypercare and its functions?

On-Call Scheduling

• Quick tutorial on scheduling
• Viewing and editing on-call schedules
• Creating on-call roles
• Assigning shifts to users for an on-call role
• Publishing Schedules
• Change or split a shift