To ensure the security of your communications on Hypercare, accounts will be "locked" if the user has failed to enter the correct password after 10 attempts and within a 30 minute time-frame. If you've forgotten your password, please refer to the article "I forgot my login information" to reset your password.
If your account is locked, please contact Hypercare Support at
- support@hypercare.com or
- +1(877)379-3533 to to unlock your account.
To ensure the security of your communications on Hypercare, accounts will be "locked" if the user has failed to enter the correct password after 10 attempts and within a 30 minute time-frame. If you've forgotten your password, please refer to the article "I forgot my login information" to reset your password.
If your account is locked, you will notified that an "Unknown Error" has occurred. Please contact Hypercare Support at
- support@hypercare.com or
- +1(877)379-3533 to to unlock your account.
