Searching Through All Chats
Users can search through all messages, across all chats by utilizing the universal search bar. To search all chats, please follow the subsequent steps:
- Open the Hypercare app.
- Tap on the
icon located on the bottom toolbar.
- Tap on the
search bar located on the top of the screen and type in the content that you would like to search for.
- Tap on the
icon located on the bottom right corner of your keyboard. Matches are sorted based on recency.
- Tap on the conversation and message that you would like to view, the app will automatically locate the entirety of the message.
Searching Through a Specific Conversation
By searching through messages within a specific conversation, users can search for key words or content in a conversation with a specific member of their organization on Hypercare. To search in a conversation, please follow the subsequent steps:
- Open the Hypercare app.
- Tap on the
icon located on the bottom toolbar.
- Tap on the conversation that you would like to search through.
- Tap on the chat name located at the top of your conversation to open the "Chat Settings".
- Tap on
located on the bottom of your "Chat Settings".
- Type the content that you would like to search into the search bar.
- Tap on the
icon located on the bottom right corner of your keyboard. Matches are sorted based on recency.
- Tap on the specific message that you would like to view, the app will automatically locate the entirety of the message.
Currently, users are unable to search through their messages on android devices. We are working diligently with our design and engineering team to add additional features to improve your user experience. We apologize for the inconvenience, please stay tuned for upcoming changes!
Searching Through All Chats
Users can search through all messages, across all chats by utilizing the universal search bar. To search all chats, please follow the subsequent steps:
- Click on the "Messages" tab near the top right side of the web page
- Click the universal search bar on the top of your chat list
- Type in the keyword(s) that you want to search and press 'return.' Matches are sorted based on recency.
- Click on the conversation that you would like to view.