Searching Through All Chats
Users can search through all messages, across all chats by utilizing the universal search bar. To search all chats, please follow the subsequent steps:
- Open the Hypercare app.
- Tap on the
icon located on the bottom toolbar. - Tap on the
search bar located on the top of the screen and type in the content that you would like to search for. - Tap on the
icon located on the bottom right corner of your keyboard. Matches are sorted based on recency. - Tap on the conversation and message that you would like to view, the app will automatically locate the entirety of the message.
Searching Through a Specific Conversation
By searching through messages within a specific conversation, users can search for key words or content in a conversation with a specific member of their organization on Hypercare. To search in a conversation, please follow the subsequent steps:
- Open the Hypercare app.
- Tap on the
icon located on the bottom toolbar. - Tap on the conversation that you would like to search through.
- Tap on the chat name located at the top of your conversation to open the "Chat Settings".
- Tap on
located on the bottom of your "Chat Settings". - Type the content that you would like to search into the search bar.
- Tap on the
icon located on the bottom right corner of your keyboard. Matches are sorted based on recency. - Tap on the specific message that you would like to view, the app will automatically locate the entirety of the message.
