With regards to traditional paging methods, it may be difficult to know if pages have been received and/or acknowledged by the corresponding recipient. Hypercare recognizes that this can be extremely frustrating, inefficient, and unsafe for clinical practice as it resembles a game of “phone tag”. To ensure that messages have been delivered to the intended recipient, your message will be displayed in blue.
To ensure that your message has been acknowledged by the recipient, a “Read By…” text will appear under the message you’ve sent.
To view further information about your message, hold down on the message, and select “Message Detail” from the pop-up. Here, users can access information about their message in greater detail including:
- The date at which the message was sent
- The timestamp on the message
- Name of the sender
- Group members who have read the message
- Group members who have received the message
