Steps to edit your profile
Users are now able to edit their profile information which includes the first name, last name, job title, notes, phone number, email address, and profile picture. If you have further questions or require assistance, please contact the administrator at your organization or contact Hypercare Support directly.
Profile Picture
To edit your profile picture, please follow the subsequent steps:
- Tap on the
icon to access your “Settings” on the Hypercare app.
- Tap on your profile.
- Tap on “Edit” underneath your profile picture and an image menu will appear.
- Select from Camera, Gallery, Edit, or View to customize your profile picture as desired.
Password
To change your password, please follow the subsequent steps:
- Tap on the
icon to access your "Settings" on the Hypercare app.
- Tap the "Change Password" function in Settings.
- You will be prompted to enter your old password and a new password. Password requirements include a minimum length of 8 characters and at least 1 special character (!, @, $, %, *, _)
- Tap
once your are complete.
Job Title
You will be asked to input your Job Title during the initial sign-up process on the Hypercare app. Your role specifies your profession as well as the department in which you work. Some examples can include:
- Physician / Urology
- Registered Nurse / Cardiology
- Registered Dietitian / Trauma
- Physician / Family Medicine
To edit your role, please follow the subsequent steps:
- Tap on the
icon to access your "Settings" on the Hypercare app.
- Tap on your profile.
- Tap on your current role to begin editing.
- Tap
once you are satisfied with the changes.
Profile Notes
To edit your profile note, please follow the subsequent steps:
- Tap on the
icon to access your "Settings" on the Hypercare app.
- Tap on your profile.
- Tap on your current note
- Make the changes you desire
- Tap
once you are satisfied with the changes.
Phone Number
To edit your phone number, please follow the subsequent steps:
- Tap on the
icon to access your "Settings" on the Hypercare app.
- Tap on your profile.
- To change the visibility of your phone number, tap on your current phone number and select public or private.
- To delete an phone number from your Hypercare account, tap on the
icon and tap
.
- To add a phone number to your Hypercare account, tap on "Add phone". You will receive a Hypercare code via SMS to verify your phone number. Please enter the verification code as prompted and customize the visibility settings -public or private.
- Tap
once you are satisfied with the changes.
Users are encouraged to share their email address to receive emails from their colleagues on Hypercare as well as Hypercare's monthly newsletters. To edit your email, please follow the subsequent steps:
- Tap on the
icon to access your "Settings" on the Hypercare app.
- Tap on your profile.
- To delete an email from your Hypercare account, tap on the
icon and tap
.
- To add an email to your Hypercare account, tap on "Add email". You will receive a Hypercare code via email to verify your email address. Please enter the verification code as prompted and customize the visibility settings -public or private.
- Tap
once you are satisfied with the changes.
Steps to edit your profile
Users are now able to edit their profile information which includes the first name, last name, role, phone number, email address, and profile picture. If you have further questions or require assistance, please contact the administrator at your organization or contact Hypercare Support directly.
Profile Picture
To edit your profile picture, please follow the subsequent steps:
- Tap on the
icon to access your “Settings” on the Hypercare app.
- Tap on your profile, and then your name at the top.
- Tap on “Edit profile” on the bottom right.
- Underneath your profile picture, tap on "Edit Profile Picture" and an image menu will appear.
- Select Take Photo or Choose from Gallery to customize your profile picture as desired.
- Tap on "Save"in the top right once complete.
Password
To change your password, please follow the subsequent steps:
- Tap on the
icon to access your "Settings" on the Hypercare app.
- Tap the "Change Password" function in Settings.
- You will be prompted to enter your old password and a new password. Password requirements include a minimum length of 8 characters and at least 1 special character (!, @, $, %, *, _)
- Tap
once your are complete.
My "Role"
You will be asked to input your "role" during the initial sign-up process on the Hypercare app. Your role specifies your profession as well as the department in which you work. Some examples can include:
- Physician / Urology
- Registered Nurse / Cardiology
- Registered Dietitian / Trauma
- Physician / Family Medicine
To edit your role, please follow the subsequent steps:
- Tap on the
icon to access your “Settings” on the Hypercare app.
- Tap on your profile, and then your name at the top.
- Tap on “Edit profile” on the bottom right.
- Tap on your current role to begin editing.
- Tap on "Save"in the top right once complete.
Profile Notes
To edit your profile note, please follow the subsequent steps:
- Tap on the
icon to access your “Settings” on the Hypercare app.
- Tap on your profile, and then your name at the top.
- Tap on “Edit profile” on the bottom right.
- Tap on your current note to begin editing.
- Make the changes you desire
- Tap "Save" in the top right once complete.
Phone Number
To edit your phone number, please follow the subsequent steps:
- Tap on the
icon to access your “Settings” on the Hypercare app.
- Tap on your profile, and then your name at the top.
- Tap on “Edit profile” on the bottom right.
- To change the visibility of your phone number, tap on your current phone number and select public or private.
- To delete a phone number from your Hypercare account, tap on the
icon and tap
.
- To add a phone number to your Hypercare account, tap on "Add phone". You will receive a Hypercare code via SMS to verify your phone number. Please enter the verification code as prompted and customize the visibility settings -public or private.
- Tap "Save" once you are satisfied with the changes.
Users are encouraged to share their email address to receive emails from their colleagues on Hypercare as well as Hypercare's monthly newsletters. To edit your email, please follow the subsequent steps:
- Tap on the
icon to access your “Settings” on the Hypercare app.
- Tap on your profile, and then your name at the top.
- Tap on “Edit profile” on the bottom right.
- To delete an email from your Hypercare account, tap on the
icon and tap
.
- To add an email to your Hypercare account, tap on "Add email". You will receive a Hypercare code via email to verify your email address. Please enter the verification code as prompted and customize the visibility settings -public or private.
- Tap "Save" once you are satisfied with the changes.
Steps to edit your profile
Currently, users can only change their profile picture and password. We are working diligently with our design and engineering team to allow you to customize your profile settings in the near future. Other profile changes will require administrator support. Please contact the administrator within your organization or contact Hypercare Support directly.
Profile Picture
Click on your profile name in the top right hand corner of the screen to open the drop down menu.
To change your profile picture, click "Set Profile Picture" where you will be prompted to upload a photo from your computer.
Password
Click on your profile name in the top right corner of the screen to open the drop down menu.
To change your password, click "Change Password" where you will be prompted to enter your old password and new password. Password requirements include a minimum length of 8 characters and at least 1 special character (!, @, $, %, *, _).
My "Role"
You will be asked to input your role during the initial sign-up process on the Hypercare app. Your role specifies your profession as well as the department in which you work. Some examples can include:
- Physician / Urology
- Registered Nurse / Cardiology
- Registered Dietitian / Trauma
- Physician / Family Medicine
Currently, only the administrator(s) have access to edit role for users. Please contact your organization's administrator(s) or contact Hypercare Support directly if you require any assistance in changing your role.
Profile Notes
To edit your profile note, please follow the subsequent steps:
- Tap on the your profile avatar on the top right corner of the screen then tap "View Profile"
- Tap on the "edit profile" button
- Navigate to the notes section of the profile and edit the note in that field
- Tap "update profile" when you're finished