Quick Tips to configure notifications on some SAMSUNG devices
To customize notifications on some Samsung devices:
- Go to your phone settings -> search and click on Notifications -> click Advanced Settings -> click Notification Categories - > select the Hypercare app.
- Open the 4 different types of notifications: Regular, In App, Stat, Urgent to customize them.
- Make sure to allow Stat and Urgent notifications to Ignore Do not disturb as shown below.
If you are not seeing the option for notification categories, follow these steps to enable them.
Setting > Notifications > Advanced settings > Managed notifications categories for each app