From the step below you will learn how to:

  • Add a user to your organization
  • Change properties of users in your organization
  • Remove users from your organization
  • Re-set a user's password

Adding a User

  1. Log into the admin panel @ https://admin.hypercare.com
  2. On your home page, click on "add user" to the right of your screen
  3. Click on "new member"
  4. Enter all the required information
  5.  Click "create account"

Changing User Properties

  1. From the admin panel home page; click on the user's username ID located on the right of the screen from each listed user
  2. Click the "edit" option to change the desired properties
  3. Then click "done editing" when completed

Removing a User

  1. From the admin home page; click on the user's username ID
  2. Click on "remove member" option located on the top of the screen
  3. From the message prompt; select "confirm" to remove the member or "cancel" to abort.

Resetting User Password

  1. From the admin home page; click on the user's username ID 
  2. Click "reset password" option on the left of the screen
  3. You will then be prompted to enter the user's email address

  4. Once you have entered the email address associated to the                 user; click "send reset password"

  5. User will receive a computer generated password to log into              their account

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