The process to setup an account on Hypercare takes less than 5 minutes.

To get started, please have your mobile phone available as the signup process currently is only supported on a mobile device. 

  1. On your iOS or Android phone, type into your browser OR search for "Hypercare Secure Collaboration" in the respective app store (Apple App Store | Google Play )
  2. Download the application 
  3. Press on sign up on the main screen (or log in with existing credentials and skip all the rest of the following steps!)
  4. Enter the invite code you were provided by another user or institution when prompted
  5. Enter your first and last name
  6. Choose a username that isn't taken (we'll let you know if it's taken)
  7. Choose a password that has 8 or more characters AND at least 1 special character  (e.g. '!', '&', '*')
  8. Verify your phone number (we only support North American numbers at the moment, and remember to put the "1" before your 10-digit phone number). This will send you a text message with a verification code
  9. Enter the verification code from text message
  10. Enter your work position (e.g. Attending Emergency Physician). This will show up under your name in your profile and will give other users a bit more info on what you do
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